Frequently asked questions

Orders and Shipping

Do you ship internationally?

No, currently, we only ship in the U.S.

What are my shipping options?

We have two options availabe for shipping: 1. We offer free Standard shipping. It takes approximately 5 - 7 days to receive your order with standard shipping. 2. Expedited Shipping is our fastest option. It takes approximately 2 - 4 days to receive your order with expedited shipping and costs a flat rate of $12.

How can I track my order?

We’ll send you a shipping confirmation email when your order ships. This email contains your package tracking number and you will be able to track your package using the link for the carrier (UPS or USPS). You will also receive an email from My Little Jebena once your order is delivered.

How long does it take to process my order?

We strive to get your order out to you as soon as possible. Orders* received before 3PM Eastern Standard time will be processed and shipped the same day. *Orders with invalid address will require additonal processing time.